Returns & Exchanges

At Buy The Sleep Company, we offer a risk-free 100-night trial to ensure your mattress provides the ultimate comfort and spinal support. If you are not completely satisfied with your sleep experience, we provide a hassle-free return and exchange process within the trial period.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via email or our online portal within 100 nights of delivery to start your return.

• 2.
  Verification and Approval

  Our team will review your order details and mattress condition to provide a return authorization within 24 to 48 hours.

• 3.
  Schedule Free Pickup

  Once approved, we will coordinate a convenient time for our logistics partners to pick up the mattress from your home at no additional cost.

• 4.
  Refund Processing

  After the mattress is inspected at our facility, your full refund will be processed back to your original payment method within 7-10 business days.